Privacy Policy

Information on data processing under the EU General Data Protection Regulation (GDPR). This English version is provided for convenience; the German version is legally binding.

1. Controller

The controller responsible for data processing on this website is:
Dental practice Dr. Christopher Querling
Schorndorfer Straße 4, 71364 Winnenden, Germany
Phone: +49 7195 2397 · E-mail: termine@bfz-winnenden.de

2. General information

We take the protection of your personal data very seriously and treat it confidentially in accordance with statutory data protection regulations (GDPR, German Federal Data Protection Act) and medical confidentiality. This policy explains the type, scope and purpose of the processing carried out on our website.

3. Accessing the website (server log files)

When you visit our site, the hosting provider automatically processes technical data (e.g. IP address, date/time, page accessed, browser type). This serves the secure and stable operation of the website (legal basis: Art. 6(1)(f) GDPR). Hosting provider: [to be added].

4. Contacting us (form, e-mail, phone)

When you contact us, we process the data you provide (e.g. name, contact details, your request) in order to handle your enquiry (Art. 6(1)(b) and (f) GDPR). The data is deleted as soon as it is no longer required and no statutory retention obligations prevent deletion.

5. Treatment & patient data

In the course of treatment we process health data exclusively for treatment and billing purposes (Art. 9(2)(h) GDPR in conjunction with § 22 of the German Federal Data Protection Act), while observing medical confidentiality. Retention periods follow statutory requirements (usually at least 10 years).

6. Cookies

Our website uses only technically necessary cookies that are required for operation. Should additional services be used in future, we will obtain your consent in advance (Art. 6(1)(a) GDPR, § 25 TDDDG).

7. Google Maps

To display directions we embed map material from Google Maps (Google Ireland Ltd.). In doing so, your IP address may be transmitted to Google. We embed the map as data-sparingly as possible; further information can be found in Google's privacy policy. The legal basis is your consent or our legitimate interest in being easy to reach (Art. 6(1)(a)/(f) GDPR).

8. Your rights

At any time you have the right to:

9. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg (LfDI BW), Stuttgart · www.baden-wuerttemberg.datenschutz.de.

10. Data security (SSL/TLS)

For security reasons this website uses SSL/TLS encryption. You can recognise an encrypted connection by the "https://" and the padlock symbol in your browser's address bar.

Note: This text does not constitute legal advice. Depending on the services used (e.g. online appointment booking, analytics), further sections may be required — please have it reviewed before publication.